About Us
Henry Schein Shalfoon was formed in January 2007, when two of New Zealand’s most innovative and successful dental businesses joined together. Built on decades of service to the profession by Shalfoon Bros Ltd and Henry Schein Regional Ltd, our company maintains strong New Zealand ownership and management together with the commitment and investment of Henry Schein, the world’s leading dental distributor.
Our commitment to meeting and exceeding the service expectations of our customers is deeply ingrained in our organisation. Stocking over 14,000 product lines, we represent some of the most innovative and advanced manufacturers including 3M ESPE, GC, Kerr, SDI, Kuraray, Morita, Coltene and Colgate.
Henry Schein Shalfoon provides many of the leading brands and the broadest range of products ever offered to the profession including, consumables, equipment, digital technology, laboratory, and dental specialities.
Our Vision
- A more personalised service via smaller territories and the best trained team
- Henry Schein’s unique commitment to value via our global purchasing power
- Bringing you the world’s leading range of products, technologies and services
- Huge stock, fastest delivery, Schein guarantee of total satisfaction
We shall be communicating a range of initiatives to further support your practice, the profession and the community at large. You can be assured that every one of our team members will remain personally engaged in meeting your needs and exceeding your expectations.
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Our Mission
“Our commitment is to perfect and lead in the supply of quality, innovative products by exceeding expectations – first time, every time”.
Company Philosophy
Our company philosophy is a little old-fashioned.
It starts with the customer.
Building trust and gaining respect is important to us; we approach business with realism.
We want our customers to be optimistic about what we can do and what we can achieve. That optimism can only be built through trust in performance and customer intimacy. We want to build a unique understanding of our customer’s business.
And we know we must be reliable.
Put simply, we aim to make doing business for our customers easy, uncomplicated and simple.
Keeping business simple is the greatest challenge of all.
We are not afraid of evolution or revolution; we relish it. Our business is focused on the future, because our customers are always pushing new frontiers. While the backbone of our business philosophy may be good old-fashioned service, our approach to business is a continuous quest for innovation and excellence.
Aligning ourselves with the best suppliers from around the globe who develop leading edge products is a key foundation of this philosophy.
Resourcing our business with passionate professionals is another. Discerning recruitment and the development of our people are disciplines we impose on our own leadership.
Reliable yet innovative systems and processes must support our products and support our people; a customer experience with “Henry Schein Shalfoon” should be about accuracy, precision and timeliness. This means quality. Our pursuit to “get it right first time” is uncompromising.
Quality products. Quality people. Quality service.
These key ingredients are our recipe for happy customers.
The customer is the centrepiece of our business.
It starts with our customer.
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